Customer Care
   
Deliveryof Tickets and Merchandise Delivery of Tickets and Merchandise
UK deliveries are made by Royal Mail at the following charges:
Tickets only: £ 0.00 - FREE delivery
Merchandise: £ 3.50 - All UK deliveries per order
If ordering tickets AND merchandise - charges are as for merchandise.

Your tickets will be sent to you through email together with your unique ticket number, please allow up to 24 hours for your email tickets.
If you wish to receive your tickets through the post please tick the delivery box when ordering (please allow up to 7 days for delivery).

For merchandise please allow up to 7 working days for delivery. 

 

Our Garantee Our Guarantee
The Milky Way prides itself on customer service and if, for any 
reason, you are not entirely happy with an item purchased, please 
contact us on 01237 431255 and we will arrange a full refund or 
product exchange.

 

Privacy Policy Privacy Policy
By providing your details to The Milky Way, you consent to us 
maintaining, recording, holding and using the information you give 
us at the time of ordering to process your orders. All data is collected 
lawfully and maintained in accordance with the Data Protection Act 
1998. Your personal details will only be passed to other companies 
involved in the processing of your order. None of your personal 
details will be passed to any other third parties for any other reason. 
From time to time, we may send you details of products or promotions. 

Please e-mail us at info@themilkyway.co.uk if you have any questions 
or customer care requirements.